Pets and carpet can live together, but accidents leave more than a mark. Urine soaks through the carpet into the backing and underlay, and as it dries it leaves salts that give off a strong smell, especially on humid Brisbane days when the air is damp. Surface sprays rarely reach deep enough to fix it, and some household cleaners with ammonia can even make a pet want to go back to the same spot.
The crew we book starts by finding every spot, not only the ones you can see. A UV light shows old urine marks that have faded from view, and a moisture reader shows how far a spot has spread underneath. They then treat each area with an enzyme solution that breaks down the urine rather than covering it up.
- A UV light check to find old and fresh urine spots
- A moisture reader check to see how far each spot has spread
- Enzyme treatment worked down into the backing
- Rinse extraction of each treated area
- A steam clean of the room to finish
- Advice on keeping pets away while it dries
Where urine has soaked deep into the underlay over months or years, the smell may not fully go with cleaning alone, and the underlay under that spot may need replacing. The crew will tell you if they think that is the case before they start, so you can decide what to do.
When you call, tell us what pets you have, which rooms are affected and roughly how long it has been happening. We give you upfront pricing on the phone. To book pet odour removal in Brisbane, call 07 3916 2932 and a local crew will be lined up.
